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Reviews

Reviews

www.lutzplumbing.com
913-888-9500

Local Reviews
for Kansas City, MO

Rated 4.8 out of 5 stars based on 41 customer reviews


Map of Kansas City, MO

BRENT DRABIK/LUTZ PLUMBING




GREAT MAN GREAT SERVICE...KNEW HIS BUSINESS


Map of Kansas City, MO

See below.




I had 2 service calls. I was impressed by service, timing, consideration, treatment, and respect. Yes, I would call you back in a minute, when needed, and yes, I would recommend you. Your office lady is a jewel, also.


Map of Kansas City, MO

The preferred customer fee is a rip off




I purchased the preferred customer service so after hour calls would be no additional charge. I called at 0500 hours and no one came out until after 1400 hours. In the past two weeks I spent $900 to have a toilet installed and over $400 to have a water line connected to my refrigerator. Bill the technician was great, but no good enough that I will call Lutz again. No stars was not an option that is why there is one.


Response from Lutz Plumbing Inc. :

Ms. Coots, Thank you very much for taking the time to share your experience, but I am sorry to hear that you are unsatisfied with some of the fees. You don't have to pay extra for emergency after hours calls when you are an LLC member, but our plumber was unable to even discuss the pricing with you over the phone at 5 am because you hung up so quickly to call someone else. We offered to be there at 9 am, which you said didn't work for you, and I understand, but then you didn't let us offer another option. Our office will be giving you a call to discuss further and hope we can come to an understanding. Thanks again.


Map of Kansas City, MO

Great service--very professional




Excellent service, knowledgeable and professional.


Map of Kansas City, MO

Great survice




Bill was efficient, friendly and experienced. He explained all that he needed to do so I understood the problem and solution. I am not able to rate the pricing as I have not had these problems before.


Map of Kansas City, MO

Always a pleasure to see Brent




Great service-on time, friendly yet professional.


Map of Kansas City, MO

Great, prompt and friendly service!





Map of Kansas City, MO

Professional Service




Bill Mutch of Lutz did an excellent job for us. He was polite and efficient. I would use Bill again if the need arises.


Map of Kansas City, MO

On time service




Was timely and service was great.


Map of Kansas City, MO

House trap replacement





Great, prompt service





Fast response





Prompt service




The serviceman was knowledgeable and professional


Great service immediate response




Professional


Our go to plumbing source




Great service and very reliable. Will present other long-term options as well for recommendations on what to do, but not pushy at all! Brent is excellent!


Brent D.

Brent D.

Ice maker water line repair in Gladstone Missouri

Near N Olive St, Kansas City, MO 64118
Brent D.

Brent D.

Pressure reducing valve in Kansas City Mo

Near Bannister Rd, Kansas City, MO 64131
Brent D.

Brent D.

Install meter nipple in Independence, Mo

Near N College Ave, Kansas City, MO 64117
Brent D.

Brent D.

Sink repair in dental office in Independence, Mo

Near N College Ave, Kansas City, MO 64117
Brent D.

Brent D.

Clear shower and tub drain in Kansas City, Mo

Near N College Ave, Kansas City, MO 64117
TJ D.

TJ D.

Leak under sink Kansas City Missouri

Near NE Virginia Ave, Kansas City, MO 64155
TJ D.

TJ D.

Water shut-off leaking Kansas City Missouri

Near Belmeade Rd, Kansas City, MO 64129
Bill M.

Bill M.

Ice maker valve

Near NE 73rd Terrace, Kansas City, MO 64119
Bill M.

Bill M.

Basket stainer

Near Summit St, Kansas City, MO 64145
Bill M.

Bill M.

Toilet

Near Wornall Rd, Kansas City, MO 64113
Bill M.

Bill M.

Combo sump pump

Near N Tracy Ave, Kansas City, MO 64118
Kevin G.

Kevin G.

Drain cleaning Kansas City Missouri

Near McGee St, Kansas City, MO 64114
Kevin G.

Kevin G.

Run main sewer line with cable for annual maintenance Kansas City Missouri

Near E Bridlespur Dr, Kansas City, MO 64114
Brent D.

Brent D.

Install customer provided kitchen faucet, and repair toilet in Olathe, Ks

Near Holmes Rd, Kansas City, MO 64131
Brent D.

Brent D.

Clogged drain and toilet repair in Kansas City, Mo

Near Holmes Rd, Kansas City, MO 64131
TJ D.

TJ D.

Clogged kitchen drain Kansas City Missouri

Near Cherry St, Kansas City, MO 64110
Brent D.

Brent D.

Safety inspection in Kansas City, Mo.

Near E 64 Terrace, Kansas City, MO 64131
Brent D.

Brent D.

Gas line repair in Kansas City Mo.

Near NE 50th St, Kansas City, MO 64118
Bill M.

Bill M.

Toilet

Near W 132nd Terrace, Kansas City, MO 64145
Bill M.

Bill M.

Bar faucet

Near Heritage Hill Rd, Kansas City, MO 64152
Brent D.

Brent D.

Replace lav faucet in Kansas City, Mo.

Near Cherry St, Kansas City, MO 64110
Bill M.

Bill M.

Sewer

Near Summit St, Kansas City, MO 64113
Brent D.

Brent D.

Clogged kitchen sink drain in Kansas City, Mo.

Near N Indiana Ave, Kansas City, MO 64117
Brent D.

Brent D.

Replace disposal, in Kansas City, Mo.

Near Bell Ave, Kansas City, MO 64112
Brent D.

Brent D.

Replace sump pump in Kansas City, Mo.

Near N Hull Ave, Kansas City, MO 64154