Drain and Sewer
Water Treatment Systems
When the time comes to call for a plumbing service, you want to be sure you’ve got the right number. If you live in Kansas City, MO or in one of the surrounding towns, then you can rely on nearly a century of experience when you call Lutz Plumbing, Inc.. We excel at a wide range of plumbing services, ranging from drain and sewer cleaning to new construction plumbing installations. Our goal is to have you as a lifelong customer, so rely on us for all of your plumbing needs. Below is a little bit about us, but feel free to call us with any further questions about who we are and what we can do for you!
Who We Are
Founded by William Lutz, the grandfather and great–grandfather of current owners Jim Lutz and Amber Lutz Sewell, Lutz Plumbing, Inc. can be traced back to the year 1920. William used to get his plumbing tools and materials from place to place by using a cart pulled by donkeys back when he first started the business.
William then passed the business onto two of his sons, Tom and Bill (William Jr)., who ran the business together for many years. The third generation stepped into ownership in 1986, when Jim Lutz (Bill’s son) and his cousin Kevin (Tom’s son) took over for their dads. Kevin stepped away from the business a while back to pursue a career in plumbing supply sales, and Jim ran the company for many years on his own.
In 2006, current co–owner, Amber, began working full time in the business and worked her way up to Vice President in 2013. In January of 2016, the business promoted Amber to President, so Jim Lutz can start to think about retirement, while knowing that his business will continue to provide for our customers and our employees for many more years to come!
The size of our company has varied over the many years in business, but we currently have 6 employees, 2 more than we had even just a year ago. 2015 was a big year of growth for us, and not only in terms of bringing on new team members: the business did a million in sales on plumbing service and drain cleaning alone (not counting new construction plumbing), which was the most in company history! We are continuing to grow so we can better serve our long–time and new customers, as well as provide the best lifestyle for our employees.
Our Commitment to Customer Service Excellence
- We employ Master Plumbers to diagnose and solve our customers’ plumbing needs.
- Our technician dispatch emails contain pictures and bios of our plumbers so that our customers know exactly who is coming to their home or business before we arrive.
- We offer the best loyalty club in town: our customers get 1/12 of the membership credited back to them each month they are in the club.
- We work on Saturdays at no additional cost to our customers.
- We specialize in drain cleaning with access to the latest camera and hydro–jetting technology to solve drain problems in the long term.
Call Lutz Plumbing, Inc. now for exceptional residential and commercial plumbing services throughout the Kansas City, MO area.